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ON-DEMAND WEBINAR SERIES

The Power of PROs: Innovation with Patient Reported Outcomes

Most rehab therapy practices already collect patient-reported outcomes because an insurer asks for them. Far fewer have gotten to the point where that data changes what happens in the treatment room.

This three-part series covers how practices closed that gap: automating collection so it stops costing staff time, getting patients to actually complete assessments, and using the results in clinical decisions and payer conversations. Featuring clinical leadership insights from Athletico Physical Therapy and Physical Rehabilitation Network. Thirty minutes each, available on demand.

Watch the Series
what the series covers

Three Sessions, Thirty Minutes Each

Watch in order, or start with the session closest to the problem you are working on right now.
Part 1

PRO Automation: Improving Collection and Reducing Staff Burden

patient at healthcare check in
Recorded with Brian Kelly industry leader and then Vice President of Clinical Systems at Athletico Physical Therapy, and Julia Becker, Director of Outcomes at Limber Health.
  • Where Traditional Collection Breaks Down: Paper forms, static questionnaires, and intake-day assessments patients abandon before they finish.
  • What Automation Changes: Pre-visit collection, automated cadence, and discharge capture, and how each one affects completion and front-desk workload.
  • A Practice That Made the Switch: Athletico's experience moving off a legacy system, including what it did to therapist perception of outcomes.
Part 2

Patient Engagement: Making PROs a Habit

female patient working with physical therapist with exercise band
Recorded with Julia Becker, Director of Outcomes at Limber Health.
  • Why Patients Disengage: The objections that come up most often, including questions that do not fit the patient's injury and intake assessments that run long enough to sour the whole episode.
  • Shortening the Ask: How computer adaptive testing and a more intentional question set cut survey length without losing clinical signal.
  • Patient Voice in the Plan of Care: What changes when patients can see their own progress and set goals against it.
Part 3

Unleashing the Power of PRO Data: Driving Clinical Innovation

physical therapist reviewing data on tablet screen
Recorded with Brett Windsor, then SVP, Clinical Services and Excellence at Physical Rehabilitation Network and Julia Becker, Director of Outcomes at Limber Health.
  • Finding Treatment Gaps: Using outcomes data to see where results vary by provider, location, and region of injury.
  • Benchmarking as a Referral Argument: What it takes to show a referral source that your patients improve, using your own data.
  • Outcomes in Value-Based Care: How PRO data supports population health work and payer conversations.

Why Watch?

Many practices treat outcomes collection as a box to check. This series is about what happens when you use the power of that outcomes data: giving patients a voice in their care, informing the plan of care, and knowing whether treatment is working.

Practice leaders will find the operational case here too. Benchmarking against other practices and national averages gives you something concrete to bring to a referral source or a payer, and the same data supports MIPS reporting through Limber's CMS-approved QCDR.
Watch the Series
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See This With Your Own Practice Data

If the series raised questions about your outcomes program, we can walk through what collection, benchmarking, and MIPS reporting look like against your patient population.
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